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| Home > Products > i-Tr@der > Customer Centre |
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| "i-Tr@der enables Customers and Suppliers to see all your joint Business transactions online!"
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Better working relationships:
Customers and Suppliers often ask us for information about our relationship. This might be a simple statement, trading history or
just how we allocated their last payment to us. Providing this information takes time, how much easier would it be, if, Customers and Suppliers
could look into your system and get the answers to their questions themselves?
With i-Tr@der you can provide as little or as much information to your business partners as you wish! Copy Invoices, Account balances even
reports can all be looked up without the need to phone or email the accounts department.
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Getting hold of those lost documents:
How much time is wasted emailing back and forth over lost invoices, account balances, or how money was allocated to invoices?
i-Tr@der enables you and your customers / suppliers to be looking at the same information when trying to resolve issues.
With i-Tr@der your business partners can now login to your system, do their homework on your records, before there is any need to speak. Simple
search screens allow access to all transactions between the two companies.
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All the details they need:
With clickable links to drill down into details, clients have access to really useful information. How many times have we heard,
'What was that Invoice for?'. With i-Tr@der not only can the Customer view the Invoice, but the Sales Order responsible for the Invoice and
each of the specific Despatches for that Sales Order!
i-Tr@der enables an entirely different way of working to where we have been for the past 40+ years. i-Tr@der and the Internet helps to speed up
problem resolution and this alone can have a huge impact on Small and Medium sized companies.
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Information when they need it:
Companies require information at different times. Trying to remember what information to send to who and when, can be a bit of a hit and miss affair.
i-Tr@der gives the flexibiity back to the Customer or Supplier, now they can get the information they need, when they need it !
If a Customer or Supplier needs to know what todays account balance is, or at a specific time in the month they need to include trading figures into
management accounts, i-Tr@der provides a tool which becomes invaluable to them, strengthening the business relationship.
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Sharing documents and files:
Depending on the Supplier or Customer it would be very handy to be able to store documents and files in an area where you can both access them. i-Tr@der provides a common
workspace area for each Client just exactly for this purpose, here files can be uploaded, dowloaded and viewed by both parties.
Trading summary spreadsheets, Images, Proposals or quotations can be easily placed in this work area. Most different file formats are supported
and even special file types can be accommodated on request
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